Privacy Policy

CAPA The Global Education Network Privacy Policy

This Privacy Policy sets forth CAPA’s privacy practices for users of this website and demonstrates our commitment to your privacy and security. It outlines the type of information CAPA collects on this website, what we do with that information, and the choices users have in regard to the information they provide. 

By visiting this website, you are agreeing to be bound by the terms and conditions of this Privacy Policy. Please do not use this website, if you do not agree with the terms of this Policy.

When we use the words “user,” “you,” and “your,” we mean users of the website and when we use the words “we,” “our,” and “CAPA,” we mean by CAPA International Education Limited Partnership, also known as CAPA The Global Education Network, the owner and operator of this website

Types of Personal Information Collected

We will ask you for certain kinds of personal information ("Personal Information") in your application and at other times, such as in creating your personal CAPA account or in your election to receive newsletters and email notifications from us. This information includes your name, address, email address, telephone number, parent’s contact information, your photograph, as well as details like gender, location, birth date, and other demographic information and other Personal Information that you may provide.

Your application may also include additional information that allows us to thoroughly evaluate and assess your application. This additional information may include, but is not limited to, transcripts, emergency contact information, grade point average (GPA), and major of study.

We also may collect Personal Information about you from your educational institution.

If you are enrolled in a CAPA program, CAPA and its affiliates may contact you for additional Personal Information before, during, and after your CAPA program for information regarding your study abroad experience. CAPA believes these communications are essential to your experience with CAPA, your safety, and your successful completion of the program.

You authorize us to store indefinitely all Personal Information that you or others may provide.

Use and Sharing of Information

Your information will not be sold or rented to any other person or entity.

You have the opportunity to "opt-in" to this sharing of Personal Information; however, CAPA must be allowed to share this information with certain parties as part of the application process and as part of CAPA’s provision of services.

We use the Personal Information we collect for various purposes, including determining eligibility for admission to CAPA programs, housing determinations, communicating with you about matters, including programs, services, and promotions, that might be of interest to you, and to improve your and future students’ overall CAPA experience.

In order to provide, maintain, and improve our services, as well as to bill or collect a debt associated with those services, we may share, and you authorize us to disclose, your Personal Information with your present educational institution, sponsoring institutions, internship sites, housing authorities, your identified contacts and our international study abroad centers and other partner organizations which may directly or indirectly be involved in providing services to you.

CAPA and your home educational institution may use your Personal Information when communicating with each other and your emergency contact persons regarding all matters related to your education and living abroad experience. This may include, but is not limited to, your account information, your conduct and attendance issues, health and safety issues, or academic matters. These communications may occur before, during, or after your CAPA program.

We may also disclose your Personal Information to outside individuals and/or companies that help us provide the services we offer and to create, operate, and maintain our website. For example, we may work with third parties to: (i) manage a database of customer information; (ii) assist us in distributing emails; (iii) assist us with direct marketing and data collection; (iv) provide data storage and analysis; (v) provide fraud prevention; (vi) provide customer service; and (vii) provide other services designed to assist us in developing and running our website.

If CAPA goes through a business transition, such as an acquisition by another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred.

Additionally, CAPA may disclose Personal Information when we believe in good faith that the law requires it. You authorize CAPA to disclose Personal Information (i) If CAPA believes that disclosure is reasonably necessary to comply with any applicable law, regulation, judicial administrative or other legal process, or governmental request; (ii) to protect CAPA, our students, end users, or the public from harm or illegal activities or (iii) if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the website or other activity that may put CAPA at risk for liability.

Collection and Use of Non-Personal Information

In addition to Personal Information, we also collect non-personally-identifiable (anonymous) information about you, such as the server your computer is logged into or your browser type. Other examples of non-personally-identifiable information include: (i) your IP address (a unique number that is automatically assigned to your computer whenever you are surfing the Web; many Web servers automatically identify your computer by its IP address) and your domain type (i.e., .com, .net, .edu, etc.); (ii) standard information included with every communication sent on the Internet, such as browser type, operating system, browser language, service provider, and local time. This includes information about what you view and, along with information gathered from our other users. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Use of Cookies and Web Beacons

CAPA uses cookies, which are small text files placed on your computer's hard drive, and web beacons (also known as pixel tags), which are electronic images embedded into a web page, on the website. Cookies and web beacons are used for record keeping, to track your movements when you visit the website. Our cookies and web beacons do not contain any personally identifiable information about you and do not damage or alter your system files in any way.

Newsletters and Email List

When you create an account with us, you have the option of receiving newsletters and email notifications from CAPA. You have the right to opt out of these services at any time by clicking on the "unsubscribe" link at the bottom of any email or newsletter communication sent to you by us.

Security and Credit Card Processing

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect the information we collect from loss, theft, misuse, and unauthorized access. CAPA utilizes encrypted data transmission and Secured Socket Layer (SSL) technology to provide a high level of security of your Personal Information. We work with a third party data center, HubSpot and Salesforce, to host our website in a secure environment designed to prevent access to unauthorized persons.

Our third party credit card processing vendor uses security measures to protect your information, both during the transaction and after it’s complete. Our vendor bases its internal controls on the comprehensive framework provided by the Federal Information Security Management Act (FISMA) and is certified compliant with all Payment Card Industry (PCI) DSS 3.0 standards.

Despite our efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use commercially reasonable means to assure the security of the Personal Information [and credit card data] you provide to us, CAPA cannot guarantee that such information will not be intercepted by third parties.

CAPA has a detailed Information Security Policy which outlines how and for how long personal information should be kept both electronically and as hard copies.

CAPA’s Public Blogs and Links to other Web Sites

CAPA has public blogs and public comment sections on our website. Any information you include in a blog or a public comment may be read, collected, and used by anyone. If your Personal Information appears on our blogs or in public comments and you want it removed, please contact us. If we’re unable to remove your information, we’ll let you know why.

Our website may include links to other websites whose privacy practices may be different from ours. If you submit Personal Information to any of those web sites, your information is governed by their privacy policies not CAPA’s. We do not control cookies or web beacons from the other websites that you may link to from CAPA's website.

CAPA also maintains presences on social media platforms like Facebook, Twitter, Pinterest, Instagram, YouTube, LinkedIn, and Snap. Any information, communications, or materials you submit to us via a social media platform other than our website is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Proprietary Information

We do not want you to send to us any confidential proprietary information through email or otherwise. Any information, materials, suggestions, ideas, or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display, and distribute the information for any purpose whatsoever, with no payment or other compensation to you.

Children under the age of 13

CAPA’s website is not intended for use by children under the age of 13, and CAPA does not knowingly collect any Personal Information from children under the age of 13. We will remove from our files any Personal Information of anyone we discover to be under 13 years old.

Consent to Processing in the United States

CAPA’s headquarters are located in the United States. Please be aware that any information you provide to CAPA may be processed and transferred to the United States and be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to the laws in your country of study or residence. By using this website and providing CAPA with information, you are consenting to CAPA's collection, transfer, storage, and processing of your information in the United States and the sharing of your information as described in this policy.

Changes to this Privacy Policy

CAPA reserves the right to change the terms of this Privacy Policy at any time by posting revisions to our website. Information collected from you will be used only pursuant to the Privacy Policy in effect at the time the information was collected. It is your responsibility to review any such changes or updates and check the website from time to time to be sure you understand all terms and conditions, agreements, and policies of the website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy


If you need further information or have questions or comments concerning our Privacy Policy, you may contact CAPA at the following address:

CAPA The Global Education Network
65 Franklin Street
Boston, MA 02110


Effective: April 7, 2017